Employee Supervision

Employee Supervision
Location: Perth

You know that moment when you realize you're responsible for someone else's work performance, but nobody actually taught you how to do it? One day you're doing your job, and the next day your boss says "congratulations, you're now supervising Sarah and Mike." Suddenly you're caught between being the bad guy who has to give feedback and being the supportive leader who helps people grow. It's like being handed the keys to a car without anyone showing you how to drive.

Here's what most people don't tell you about supervision: it's not about being the boss who tells people what to do. It's about creating an environment where people actually want to do good work. I've seen too many new supervisors either become micromanagers who drive everyone crazy, or they go completely hands-off and wonder why nothing gets done properly. Both approaches backfire spectacularly.

The reality is that effective supervision is part coaching, part problem-solving, and part cheerleading. You'll spend your days having conversations about performance, dealing with personality conflicts, and figuring out how to motivate someone who seems to have checked out mentally. Some days you'll feel like a counselor, other days like a detective trying to figure out why projects keep falling behind schedule.

This course focuses on the practical stuff you need to know right now. We'll cover how to have those awkward conversations about poor performance without making someone feel terrible. You'll learn how to delegate work without constantly worrying that it won't be done right. We'll talk about documentation because, trust me, you'll need it when HR gets involved. And we'll discuss how to balance being approachable with maintaining professional boundaries.

What You'll Learn

You'll discover how to conduct regular check-ins that actually help people improve rather than just going through the motions. We'll show you how to recognize when someone is struggling and needs support versus when they're just not trying hard enough. You'll learn specific phrases and approaches for giving constructive feedback that people can actually act on. We'll cover how to handle common situations like tardiness, missed deadlines, and interpersonal conflicts between team members.

You'll also learn how to develop leadership skills that make supervision feel more natural. This includes understanding different communication styles, knowing when to step in versus when to let people figure things out themselves, and building the kind of trust that makes difficult conversations easier.

The Bottom Line

By the end of this training, you'll have a toolkit of practical strategies that you can use immediately. You'll feel more confident about addressing performance issues before they become major problems. Most importantly, you'll understand how to create a work environment where people feel supported but also held accountable. Because good supervision isn't about being perfect - it's about being consistent, fair, and genuinely invested in helping your team succeed.